FAQs
A. Information for our customers
A.01 What does Zoonar offer?
A.02 Bulk discount
A.03 Special access for photo editors
A.04 How do I license a photo?
A.05 Price models
A.06 Licenses
A.07 What does royalty free (RF) mean?
A.08 What does right managed (RM) mean?
A.09 Special right managed (RM) licenses and restrictions
A.10 Special licenses and exclusive uses
A.11 Can I obtain exclusive rights to a photo (buy out)?
A.12 Can I get in direct touch with a photographer?
A.13 Copyright notice
A.02 Bulk discount
A.03 Special access for photo editors
A.04 How do I license a photo?
A.05 Price models
A.06 Licenses
A.07 What does royalty free (RF) mean?
A.08 What does right managed (RM) mean?
A.09 Special right managed (RM) licenses and restrictions
A.10 Special licenses and exclusive uses
A.11 Can I obtain exclusive rights to a photo (buy out)?
A.12 Can I get in direct touch with a photographer?
A.13 Copyright notice
B. Customer service
B.01 24 hour editorial access
B.02 Photo enlargements
B.03 Photo editing
B.04 Zoonar API
B.05 Package prices and discounts
B.06 Special licenses
B.07 Exclusive rights
B.08 Getting EPS files instead of JPEGs for vector graphics
B.09 Help with the photo search
B.02 Photo enlargements
B.03 Photo editing
B.04 Zoonar API
B.05 Package prices and discounts
B.06 Special licenses
B.07 Exclusive rights
B.08 Getting EPS files instead of JPEGs for vector graphics
B.09 Help with the photo search
C. First steps for suppliers and important functions
C.01 How to become a supplier for Zoonar
C.02 ploading photos and vector graphics
C.03 After your upload
C.04 How to apply keywords and captions to your photos and vector graphics
C.05 Avoid keyword spamming!
C.06 Property and model releases
C.07 Editorial photos
C.08 License and pricing models
C.09 Premium, standard and microstock price models
C.10 Pseudonym
C.11 Fees
C.12 Lightboxes
C.13 Can I include photos from other photographers in my lightbox?
C.14 How do I create a lightbox?
C.02 ploading photos and vector graphics
C.03 After your upload
C.04 How to apply keywords and captions to your photos and vector graphics
C.05 Avoid keyword spamming!
C.06 Property and model releases
C.07 Editorial photos
C.08 License and pricing models
C.09 Premium, standard and microstock price models
C.10 Pseudonym
C.11 Fees
C.12 Lightboxes
C.13 Can I include photos from other photographers in my lightbox?
C.14 How do I create a lightbox?
D. Cooperation with photographers and graphic artists
D.01 What are the advantages of using Zoonar?
D.02 Can anyone upload on Zoonar?
D.03 Where do I start?
D.04 Does Zoonar require exclusivity?
D.05 Distribution partners and partner agencies
D.06 Royalty free (RF) license
D.07 What photos can I offer with a royalty free (RF) license?
D.08 Why does Zoonar offer photos with a royalty free (RF) license and a right managed (RM) license?
D.09 Does Zoonar issue press cards?
D.10 Press and event photos
D.11 How long does it take to delete photos?
D.12 Can I change the price model later?
D.13 Can I change releases for the distribution network and partner agencies?
D.02 Can anyone upload on Zoonar?
D.03 Where do I start?
D.04 Does Zoonar require exclusivity?
D.05 Distribution partners and partner agencies
D.06 Royalty free (RF) license
D.07 What photos can I offer with a royalty free (RF) license?
D.08 Why does Zoonar offer photos with a royalty free (RF) license and a right managed (RM) license?
D.09 Does Zoonar issue press cards?
D.10 Press and event photos
D.11 How long does it take to delete photos?
D.12 Can I change the price model later?
D.13 Can I change releases for the distribution network and partner agencies?
E. Uploading photos and vector graphics
E.01 Uploading JPEG photos
E.02 Uploading vector graphics (EPS files)
E.03 What subjects can my photos and illustrations have?
E.04 Model release
E.05 What photos can I offer with a royalty free (RF) license?
E.06 Why was my photo rejected?
E.07 Uploading
E.08 Photo review process
E.09 Keywording
E.10 How do I keyword my photos?
E.11 IPTC metadata
E.02 Uploading vector graphics (EPS files)
E.03 What subjects can my photos and illustrations have?
E.04 Model release
E.05 What photos can I offer with a royalty free (RF) license?
E.06 Why was my photo rejected?
E.07 Uploading
E.08 Photo review process
E.09 Keywording
E.10 How do I keyword my photos?
E.11 IPTC metadata
F. Commission rates and fees
F.01 When are my fees paid out?
F.02 What are the payment methods?
F.03 What is my commission rate?
F.04 Why do my credits expire after three years, if I haven't had them paid out in the meantime?
F.02 What are the payment methods?
F.03 What is my commission rate?
F.04 Why do my credits expire after three years, if I haven't had them paid out in the meantime?
G. Zoonar distribution network management
G.01 The Zoonar distribution network
G.02 How do I release my works for the Zoonar distribution network?
G.03 Why does it take so long for my photos to be released for some of the partners?
G.04 Can I change the license model after a partner release?
G.05 How can I delete single photos from a partner?
G.06 Why does it take six months to delete a photo from a partner?
G.07 What happens with my photos in the Zoonar API?
G.08 Collective entries
G.09 eactivate a partner at a later time
G.02 How do I release my works for the Zoonar distribution network?
G.03 Why does it take so long for my photos to be released for some of the partners?
G.04 Can I change the license model after a partner release?
G.05 How can I delete single photos from a partner?
G.06 Why does it take six months to delete a photo from a partner?
G.07 What happens with my photos in the Zoonar API?
G.08 Collective entries
G.09 eactivate a partner at a later time
H. Technical basics
H.01 How can I apply keywords to my photos?
H.02 IPTC data
H.03 Imperial measurements
H.04 Resolution
H.05 What is a pixel?
H.06 What is 300 DPI and is it important?
H.07 What camera resolution is required?
H.08 How can I convert units of measurement?
H.02 IPTC data
H.03 Imperial measurements
H.04 Resolution
H.05 What is a pixel?
H.06 What is 300 DPI and is it important?
H.07 What camera resolution is required?
H.08 How can I convert units of measurement?
I. Why was my photo rejected?
I.01 The photo doesn’t meet our quality standards
I.02 The photo is out of focus
I.03 The photo has sensor dust or other artifacts
I.04 The photo is under- or overexposed
I.05 The photo is lackluster
I.06 The photo is crooked
I.07 There is too much noise in your photo
I.08 The background of your isolated photo is too gray
I.09 There are unwanted objects in your photo
I.10 The photo was edited too heavily
I.11 There is no commercial value in your photo
I.12 Your photo shows an indecent or explicit subject
I.13 Your photo shows copyrighted objects
I.14 The photo must be rotated
I.15 The photo has a frame
I.16 The photo shows text, addresses, signatures or similar
I.17 Your model has an unusable expression
I.18 The upload was incomplete
I.19 Similar photos are already in our database
I.20 Already reviewed photos have been uploaded again
I.21 We can't sell this photo with the Zoonar RF license for legal reasons
I.22 This AI generated picture can not be accepted
I.02 The photo is out of focus
I.03 The photo has sensor dust or other artifacts
I.04 The photo is under- or overexposed
I.05 The photo is lackluster
I.06 The photo is crooked
I.07 There is too much noise in your photo
I.08 The background of your isolated photo is too gray
I.09 There are unwanted objects in your photo
I.10 The photo was edited too heavily
I.11 There is no commercial value in your photo
I.12 Your photo shows an indecent or explicit subject
I.13 Your photo shows copyrighted objects
I.14 The photo must be rotated
I.15 The photo has a frame
I.16 The photo shows text, addresses, signatures or similar
I.17 Your model has an unusable expression
I.18 The upload was incomplete
I.19 Similar photos are already in our database
I.20 Already reviewed photos have been uploaded again
I.21 We can't sell this photo with the Zoonar RF license for legal reasons
I.22 This AI generated picture can not be accepted